Comments are closed. Manchester City Council is piloting a telephone counselling service tocombat worker stress. The confidential, 24-hour helpline is currently available to 6,000 of thecouncil’s 27,000 staff, but will be extended to all employees if it provessuccessful. “Stress is increasing in the workplace and it’s a problem for allorganisations,” said Jon Redfern, head of personnel at the council. “We recognise this and are trying to take preventative action andsupport employees in the hope it will prevent stress from kicking in.” Introduced in December 2003 for employees working in the housing, children,families and social care departments, Redfern said there had been significanttake-up of the service and that feedback has been positive. Previous Article Next Article Council aims to de-stress its staff with counsellingOn 27 Apr 2004 in Personnel Today Related posts:No related photos.